U88 Terms and Conditions — Know the rules before you play

1 General Terms & Conditions

U88 (referred to herein as the "Platform", "we", or "u88") is an international online gaming platform operating under a valid license. These Terms and Conditions ("Terms") apply to all members who use the u88 website, mobile app, and related services.

By using u88's services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms constitute a legally binding agreement.

U88 reserves the right to amend these Terms at any time without prior notice. Continued use of the service after any changes have been made will be considered acceptance of the updated Terms.

2 Account Registration & Eligibility

The following conditions must be met to register an account and use u88's services:

• You must be at least 18 years of age at the time of registration.
• Each person may register only one account. If multiple accounts are found belonging to the same individual, all of them will be closed.
• All information submitted at registration must be truthful, accurate, and up to date.
• Your account password and login credentials must be kept strictly confidential and must not be shared with any third party.
• Using a false identity or another person's details to create an account is strictly prohibited.
• U88 may request proof of identity or address at any time for verification purposes.

Completing the registration process does not automatically entitle you to all services. u88 reserves the right to reject any application at its discretion.

3 Deposit & Payment Policy

Deposits on u88 can be made via bKash, Nagad, Rocket, and other approved mobile banking methods. Deposits are generally credited to your account instantly.

• Minimum and maximum deposit amounts are set and may vary depending on the payment method.
• Only payment accounts registered in your own name may be used. Deposits through third parties are not accepted.
• U88 reserves the right to temporarily hold payments pending investigation if suspicious transactions are detected.
• Deposits associated with money laundering or illegal activity will not be accepted.
• U88 does not charge any deposit fees; however, payment gateways may apply their own charges.

4 Withdrawal Policy

The following conditions apply to withdrawing winnings from u88:

• Your account must be fully verified (KYC) before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before any bonus-related winnings can be withdrawn.
• Standard withdrawals are processed within 24 hours; larger amounts may require additional verification.
• U88 reserves the right to suspend withdrawals if fraud or a policy violation is suspected.
• Minimum withdrawal amounts and maximum daily limits apply and may vary depending on the payment method.

5 Bonus & Promotion Terms

U88 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the promotions page.

• The applicable wagering requirements must be read before claiming any bonus.
• Bonus funds cannot be withdrawn directly — withdrawals are only eligible after the required number of wagers have been completed.
• Attempting to use the same offer more than once, or claiming a bonus across multiple accounts, will be considered bonus abuse.
• U88 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses are valid on approved games only; bonus bets may not apply to certain games.
• In the event of any bonus-related dispute, u88's decision will be considered final.

6 Gaming Rules

The following rules must be strictly followed while playing on u88:

• Each game has its own rules, which should be read carefully before play begins.
• U88 reserves the right to void any winnings obtained as a result of a software bug or technical malfunction.
• The use of any external software, bots, or automation to influence game outcomes is strictly prohibited.
• Collusion with other players or any attempt to deliberately manipulate game outcomes is strictly prohibited.
• In Live Casino games, the dealer's instructions and game rules must be followed at all times.
• U88 reserves the right to update game rules at any time.

7 Account Suspension & Closure

U88 may suspend or permanently close an account without prior notice under any of the following circumstances:

• If registration was completed using false information.
• Operating multiple accounts.
• If bonus abuse or any fraudulent activity is detected.
• Proven to be a minor.
• If involvement in money laundering or any other illegal activity is found.
• Threatening or abusive behavior toward u88 staff.

You may also contact our support team at any time to request account closure. You will be given the opportunity to withdraw any eligible balance before the account is closed.

8 Privacy & Data Protection

U88 takes the protection of your personal information very seriously. Our full Privacy Policy Privacy Policy page Further details are available.

• All information provided during registration is protected with SSL encryption.
• Your information is never sold or shared with third parties.
• Information may be disclosed to authorities due to legal obligations.
• U88 uses cookies. By using this site, you consent to our cookie policy.
• You have the right to request correction or deletion of your personal data.

9 Responsible Gaming

U88 believes gaming should be a form of entertainment. We care about the wellbeing and peace of mind of our members and actively encourage responsible gaming practices.

• Never bet beyond your means — only play with what you can afford to lose.
• Set a deposit limit to keep your spending in check.
• You can use the cooling-off option to take a break from gaming.
• If you feel gaming is getting out of control, use the self-exclusion feature.
• For more information on responsible gaming Responsible Gaming page here.

10 Limitation of Liability

U88 always strives to deliver the best possible service. However, u88 will not be held liable for the following:

• Losses caused by internet connectivity issues or technical faults on your device.
• Service disruptions due to unexpected server downtime or scheduled maintenance.
• Transaction delays due to faults with third-party payment gateways.
• Game results displayed incorrectly due to a temporary technical error.

U88's maximum liability shall never exceed the amount of the transaction in question. u88 accepts no liability for indirect damages or loss of profits.

11 Changes to Terms

U88 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. For significant changes, members will be notified via email or through the platform.

Continued use of the service after updated terms are published will be considered your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

The latest version of these Terms and Conditions will always be available on this page, with the date of the most recent update shown at the top.

12 Contact & Dispute Resolution

If you have any questions or concerns about these Terms, please contact our customer support team. We are always ready to resolve any issue in a friendly and helpful manner.

• Instant support is available 24/7 via live chat.
• Email Support: [email protected] (responses are typically provided within a few hours).
• In any dispute, u88's decision takes precedence; independent arbitration is available if required.
• Any legal disputes arising from these Terms will be resolved through international arbitration.